PRIVACY POLICY
Your privacy and trust are paramount. Learn how we collect, protect, and handle your information.
1. ShopBuilder for Easy Store Customization
When you place an order, create an account, or contact our customer desk on Sukoon Fragrances, we collect information necessary to fulfill your order and provide service:
- Contact Details:Â Your full name, mobile telephone number, and email address.
- Delivery Address:Â Street address, apartment/suite number, postal code, and delivery instructions.
- Transaction Records:Â Items purchased, total value in PKR, transaction timestamps, and payment method selected.
2. How We Use Your Data
We use your information exclusively for legitimate retail operations:
- Fulfilling and tracking courier parcels across Pakistan.
- Confirming cash on delivery orders via phone call or WhatsApp before dispatch.
- Providing prompt customer care and order resolution.
- Sending updates on newly bottled fragrance batches and seasonal VIP privileges (only if explicitly opted-in).
3. Data Security & Encryption
All data transmitted between your browser and our servers is protected by industry-standard 256-bit Secure Sockets Layer (SSL) encryption. We never sell, rent, or trade your personal information to third-party brokers or external advertisers.
4. Payment Security
For prepaid card transactions (Visa and Mastercard), card credentials are processed directly through certified PCI-DSS compliant payment gateways. Sukoon Fragrances does not store or access your credit or debit card numbers, expiration dates, or CVV codes.
5. Your Rights
You have the right to request a summary of the personal information we hold about you or request its modification or deletion from our records at any time.
6. Privacy Concierge
For inquiries or data requests, please contact our data compliance officer:
Sukoon Fragrances Privacy Team
Helpline:Â +92 331 0490274
Email:Â info@sukoonfragrances.com